PRIVACY POLICY
LAST UPDATED: 20 JULY 2026

1. Introduction

Welcome to TENER (“we”, “us”, or “our”).

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and all other applicable data protection laws.

TL;DR: This Privacy Policy explains what information we collect when you visit tenermusic.com, how we use that information, your rights regarding your personal data, and how we protect it. By using this website, you acknowledge this Privacy Policy.

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2. Data Controller

The controller responsible for the processing of personal data within the meaning of Article 4(7) GDPR is:

TENER

Sole Proprietorship (Germany)

Email:
contact@tenermusic.com

Further legal information can be found in the Legal Notice.

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3. Scope of this Privacy Policy

This Privacy Policy applies to all visitors of

https://tenermusic.com

It covers all pages, contact forms, and services provided through this website.

This Privacy Policy does not apply to third-party websites linked from our website.

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4. Personal Data We Collect

Depending on how you interact with the website, we may process the following categories of personal data:

Automatically collected information

When you visit the website, our hosting provider automatically processes technical information, including:

* IP address
* Browser type and version
* Operating system
* Referrer URL
* Date and time of access
* Requested pages
* HTTP status codes
* Amount of data transferred

These server log files are necessary to ensure the technical functionality, stability and security of the website.

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Information you voluntarily provide

If you contact us using the contact form or by email, we may process:

* your name
* your email address
* the contents of your message
* any additional information you choose to provide

Providing this information is voluntary.

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5. Purposes of Processing

We process personal data solely for legitimate purposes, including:

* operating and maintaining the website
* ensuring website security
* responding to enquiries
* preventing misuse
* fulfilling legal obligations
* improving the functionality of our services where permitted by law

We do not sell personal data.

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6. Legal Basis for Processing

Depending on the specific situation, personal data is processed on one or more of the following legal bases:

* Article 6(1)(a) GDPR – Consent
* Article 6(1)(b) GDPR – Performance of a contract or pre-contractual measures
* Article 6(1)(c) GDPR – Compliance with legal obligations
* Article 6(1)(f) GDPR – Legitimate interests

Our legitimate interests include:

* maintaining website security
* preventing fraud and abuse
* ensuring reliable operation of the website
* responding efficiently to enquiries
* protecting our legal rights.

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7. Website Hosting

This website is hosted by IONOS SE.

The hosting provider processes personal data required for operating and securing the website, particularly server log files.

Processing is carried out on our behalf in accordance with Article 28 GDPR under a Data Processing Agreement (DPA).

Personal data is generally processed within the European Union.

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8. Server Log Files

Whenever this website is accessed, technical information is automatically recorded by the hosting infrastructure.

Server log files are processed exclusively for:

* ensuring technical stability
* preventing cyber attacks
* troubleshooting
* maintaining system security
* complying with legal obligations

This processing is based on Article 6(1)(f) GDPR.

The data is not combined with other personal data unless required by law or necessary for investigating security incidents.

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9. Contact Form

If you submit information through our contact form, the data you provide will be processed solely for the purpose of responding to your enquiry.

Depending on your request, this may include:

* your name
* email address
* message content
* technical metadata required for transmission

Processing is based on:

* Article 6(1)(b) GDPR where your enquiry relates to a contractual relationship or pre-contractual measures;
* otherwise Article 6(1)(f) GDPR based on our legitimate interest in responding to enquiries.

We will not use your enquiry for marketing purposes without your explicit consent.

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10. Cookies

This website uses only cookies that are technically necessary for its proper operation unless otherwise stated.

These cookies help ensure essential website functionality, security, and user experience.

At the time this Privacy Policy becomes effective, we do not use cookies for:

* advertising
* behavioural profiling
* cross-site tracking
* personalized marketing

Should additional cookies requiring consent be implemented in the future, visitors will be informed through an appropriate consent management platform before such cookies are placed on their devices.

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11. SSL/TLS Encryption

This website uses SSL/TLS encryption to protect the transmission of confidential information.

An encrypted connection can be identified by:

* the “https://” prefix in your browser’s address bar; and
* the padlock icon displayed by your browser.

SSL/TLS encryption helps protect transmitted data from unauthorized access by third parties.

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12. Social Media Links

Our website may contain links to external social media platforms, including but not limited to:

* Instagram
* Facebook
* TikTok
* X (formerly Twitter)
* YouTube
* LinkedIn

These are standard hyperlinks.

No personal data is transmitted to these providers merely by visiting our website.

Only when you actively click one of these links will your browser establish a connection with the respective platform.

The processing of personal data by these providers is governed exclusively by their own privacy policies.

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13. External Music & Streaming Platforms

Our website may contain links to external music platforms, including but not limited to:

* Spotify
* Apple Music
* Beatport
* SoundCloud
* Deezer
* Amazon Music
* YouTube Music
* TIDAL

Where these services are provided merely as hyperlinks, no personal data is transferred until you voluntarily visit the respective platform.

If embedded media players are introduced in the future, additional information regarding the associated data processing will be added to this Privacy Policy where legally required.

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14. Data Sharing

We do not sell, rent or trade your personal data.

Personal data is disclosed only where necessary, including:

* to service providers acting on our behalf under Article 28 GDPR;
* where required by law;
* where necessary to establish, exercise or defend legal claims;
* where you have expressly consented.

All service providers are contractually required to process personal data confidentially and only for the purposes specified by us.

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15. International Data Transfers

As a general principle, personal data is processed within the European Economic Area (EEA).

If personal data is transferred to countries outside the EEA, such transfers will only occur where one of the safeguards under Chapter V GDPR applies, including:

* an adequacy decision by the European Commission;
* Standard Contractual Clauses (SCCs);
* or another legally recognised transfer mechanism.

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16. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

Retention periods depend on the applicable legal basis and the nature of the data.

Where statutory retention obligations apply, data may be retained for the legally prescribed periods, including obligations under commercial and tax legislation.

After the applicable retention period expires, personal data will be securely deleted or anonymised unless further storage is legally required.

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17. Your Rights Under the GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data.

These rights may be exercised at any time by contacting us.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time with future effect.

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

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Right of Access

You have the right to obtain confirmation as to whether we process personal data concerning you.

Where this is the case, you have the right to receive information regarding:

* the purposes of processing;
* the categories of personal data;
* recipients or categories of recipients;
* the planned storage period;
* your rights under the GDPR;
* the source of the data where it was not collected directly from you;
* the existence of automated decision-making, including profiling.

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Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete personal data.

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Right to Erasure

You may request deletion of your personal data where one of the grounds provided in Article 17 GDPR applies, including where:

* the data is no longer necessary;
* consent has been withdrawn;
* you object to processing and no overriding legitimate grounds exist;
* processing was unlawful;
* deletion is required by law.

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Right to Restriction of Processing

You may request restriction of processing in the circumstances described in Article 18 GDPR.

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Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit those data to another controller where technically feasible.

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Right to Object

Where processing is based on Article 6(1)(f) GDPR (legitimate interests), you may object at any time for reasons relating to your particular situation.

Where personal data is processed for direct marketing purposes, you have the unconditional right to object at any time.

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18. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling within the meaning of Article 22 GDPR that produces legal or similarly significant effects concerning you.

Should this change in the future, we will update this Privacy Policy accordingly.

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19. Data Security

Protecting your personal data is important to us.

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

Although no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure, we continuously strive to maintain a level of security appropriate to the risks associated with the processing of personal data.

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20. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We have no control over the content, security or privacy practices of those websites and assume no responsibility for their data processing activities.

We recommend reviewing the privacy policies of any third-party website before submitting personal information.

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21. Children’s Privacy

Our website is intended for a general audience and is not specifically directed at children under the age of 16.

We do not knowingly collect personal data from children.

If we become aware that personal data has been collected from a child without an appropriate legal basis, we will delete such information without undue delay.

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22. Right to Lodge a Complaint

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a competent supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

In Germany, this is generally the supervisory authority responsible for your federal state of residence or the state in which the controller is established.

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23. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal requirements, technical developments or modifications to our website and services.

The latest version will always be published on this page together with the corresponding “Effective Date.”

We encourage visitors to review this Privacy Policy periodically to remain informed about how personal data is protected.

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24. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

TENER

Email: contact@tenermusic.com

For the identity and full legal contact details of the data controller, please refer to our Imprint (Legal Notice).

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25. Supervisory Authority

If you believe that the processing of your personal data is unlawful, you may contact the competent data protection authority.

The authority responsible depends on your place of residence or the location of the controller.

Further information can be found on the website of the relevant supervisory authority.

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26. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain unaffected and continue in full force and effect.

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27. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany and, where applicable, the General Data Protection Regulation (GDPR).

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